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Telephone Fraudsters

Alert message sent 20/06/2019 15:34:00

Information sent on behalf of Surrey Police


We have seen a recent increase in telephone based fraud offences in the area. We are generally aware of the need to secure our physical home security, but all too often, we see victims affording offenders access to their hard earned money via a simple phone-call. This abhorrent, organised criminality is normally targeted at the older generation and when successful, it can result in considerable loss. Please remember to look out for friends, relatives and neighbours who may be susceptible to these crimes and remind them of the following:

• A police officer will never ask you to withdraw money, or buy expensive items on their behalf.
• Anyone with any concerns about whether a police officer is genuine should hang up, wait 5 minutes, then call 101 (ideally from a different phone to the one that they were called on), and ask to speak to the officer directly.
• You should never share any part of your PIN Number with anyone - not your bank, not a police officer and not anyone who has phoned up unannounced.
• We understand how convincing these fraudsters are, and how embarrassing it can be when you realise what has happened. We take all reports of this type of fraud very seriously, and treat the investigation sensitively, so please report your suspicions to us.
• If you believe a friend or family member could be at risk of this type of fraud, talk to them about this type of crime and consider getting a call screening device (which will also reduce the number of automated calls that they receive). Search online, or ask a police officer, for a copy of the "Little Book of Big Scams", which contains lots of useful advice.

Follow this link for further information:" target="_blank">

Message sent by
Greg Turner (Surrey Police, Sgt, Elmbridge)
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