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Alert message sent 17/05/2019 12:52:00

Information sent on behalf of Neighbourhood Watch Scotland

The following information was recently circulated by Police Scotland

On the 13th May an elderly vulnerable adult from Musselburgh was subject to a telephone scam from a person purporting to be from a telephone service provider.

During this they duped the lady into accessing her bank account and managed to move money between her accounts to make it look like she had been overpaid a substantial amount of money.

They then asked the lady the go to her bank and transfer this money, £9000.00 back into their account and to say it was for a friend.

Fortunately, staff at the Royal Bank of Scotland in Musselburgh were alert to this, aware of the Banking Protocol and notified police.

As a result of the protocol the lady has not lost any money and we have started an enquiry to trace the person responsible.

We remind you all to be vigilant of these types of calls and emails, and to advise, support and educate your family, friends and neighbours.

For your information, the Banking Protocol is an initiative between the police, banking institutions & Trading Standards.

Its aim is at the earliest opportunity to identify vulnerable victims who are in the process of being defrauded of funds from their bank accounts by unscrupulous criminals and to intervene to prevent these crimes.

For further advice on how to protect yourself from phone scams, go to;

For more information on The Banking Protocol, go to;
Message sent by
Varrie McDevitt (NHWN, Admin Assistant, NW Scotland)

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