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General Crime Prevention Poole North

Alert message sent 03/04/2019 10:15:00

Information sent on behalf of Dorset Alert

Wednesday 3rd of April. This is a general fraud prevention message.

The National Fraud Intelligence Bureau (NFIB) and Action Fraud, the national police organisations that combat fraud of all types, report that a fraud from last year is still happening.

Fraudsters send fake TV Licensing emails to people to steal their personal and financial information. This is called “phishing”.

Victims who click on the link in the email are led to a convincing looking TV Licensing website – where fraudsters can obtain bank account details and commit identity fraud. The highest single recorded loss is £50,000.

The current TV Licensing phishing emails are part of a larger scam where criminals call individuals claiming to be bank employees. This is how the scam works:

1. The victim receives a TV Licensing phishing email with links to a convincing-looking website that steals personal and financial details.
2. Within a week or two, victims will receive a phone call from a fraudster claiming to be from the fraud department of the victim’s bank. The fraudsters convince victims they are genuine banking staff because they can provide some of the personal details that were obtained using the fake TV Licensing emails and websites.
3. The fraudster states that the victim’s account has been compromised and states that they need to transfer their money to a new ‘safe account’. This is of course the fraudsters account.

Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.

Just because someone knows your basic details (such as your name or address), it doesn’t mean they are genuine. Remember, criminals can spoof the phone numbers and email addresses of companies you know and trust, such as TV Licensing.

Your bank will NEVER call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.

If you’ve fallen victim:
Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.

If you suspect your identity may have been stolen you can check your credit file quickly and easily online. You should do this every few months anyway using a reputable service provider and following up on any unexpected or suspicious results.

If you have been a victim of fraud or cybercrime, report it to Action Fraud at, or by calling 0300 123 2040. Every report helps Action Fraud to trace and shut down fraudsters.

Message sent by
Tony Thomas (Dorset Police, Volunteer 4234, Poole)

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