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Protect yourself from fake Ombudsman calls

Alert message sent 12/02/2018 16:51:00

Information sent on behalf of Leicestershire Police

Action Fraud are warning people to watch out for fraudsters claiming to be from the Financial Ombudsman Service.

Fraudsters claiming to be from the Ombudsman are cold-calling victims and telling them they have a cheque for a large amount of money from a compensation claim. The victim is then told to buy an iTunes (or similar voucher) roughly to the value of £300 to ‘release’ the compensation. They then claim that a courier will collect it from their home address and that a cheque will be sent to them in the post.

We're warning people to watch out for fraudsters claiming to be from the Financial Ombudsman Service.

Protect yourself from fake Ombudsman calls

  • never buy iTunes or gift vouchers if instructed to by someone claiming to be from a government body or official.
  • never provide personal details – such as your address, phone number etc - unless you're absolutely sure a request is genuine;
  • never hand over any payment to anyone claiming to work at the ombudsman – their service is free to all consumers and they would never ask you for money over the phone;
  • never provide any of your banking or credit card details unless you know for certain that the request is genuine; and
  • never give anyone your security information, such as your internet/telephone banking password or log-on details (no genuine banking firm ever asks you to provide this information).

If you think you have been a victim of fraud you should report it to Action Fraud by calling 0300 123 20 40 or by using the link below:

https://actionfraud.police.uk/report_fraud

PCSO Ali Haq
Wigston Police Station

 

Message sent by
Ali Haq (Leicestershire Police,PCSO,South Leicester)

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