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National Trading Standards alert bulletin

Alert message sent 29/01/2018 12:45:00

Information sent on behalf of Derbyshire Police & Crime Commissioner

National Trading Standards have released their latest alert bulletin as below.

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Internet scams

UK victims defrauded by fraudsters via Western Union transfers may be eligible for refund

15th January 2018

Action Fraud is contacting around 22,000 UK victims who have made a report of fraud in which they stated that the method of transfer for payments involved a money transfer via Western Union.  more



Fraudsters posing as Argos are sending fake text messages to customers in new scam

18th January 2018

Criminals are sending a series of fake delivery text messages to customers posing as Argos.

In the scam, fraudsters tell customers they have a package waiting for them, followed by a URL which directs you to a website offering free iPhones in exchange for bank details.

Alternative versions of the scam include messages telling customers they are due a £180 refund for their "Argos card" and all they need to do to access the money is click on a link which subsequently asks for their bank details. more



Rise in reports of fake Sainsburys refund email

16th January 2018

Fraudsters are sending out fake Sainsburys gift vouchers via email, with 15 reports received from members of the public yesterday.

The email claims that the intended victim was overcharged on a recent visit to the supermarket and offers the gift card as compensation. However, when users click the link to get to the promised gift vouchers, they are led to a website that could potentially defraud them. more



Rogue traders and doorstep scams

Police advise vigilance following reports of courier fraud in Cheshire

9th January 2018

Cheshire Police is warning residents across the county not to fall foul of Courier Fraud following reports in Crewe, Nantwich and Chester.

In one recent incident, an elderly couple were contacted by an offender posing as a Greater Manchester Police Officer. He told the victims that people had been accessing their bank account using blank cards and instructed them to withdraw money which was to be handed to a courier using a password system. more



Bogus water company officials target Telford homes

18th January 2018

Bogus callers claiming to be water company officials have been targetting properties in Telford, police warned.

Officers are urging residents to be vigilant about bogus visitors after a series of attempted distraction thefts.

Five incidents, which officers believe are be related, have been reported across the Telford area. They all took place on Wednesday, between 3.30pm and 7pm. more



Telephone Scams


Fake NatWest text messages appearing in message threads

Fraudsters are using specialist software which alters the sender ID on the message so that it appears as if it’s come from NatWest, adding it to any existing message threads on the recipient’s phone.




Elderly man lost his life savings to phone scam

16th January 2018
Fife Council's trading standards are increasingly being alerted about the number of victims being telephone scammed each year. They want everyone with dementia or a serious cognitive impairment to be given equipment to stop them receiving nuisance phone calls and being duped by criminals.


Roy Stewart, the senior manager in protective services, said: “The main emphasis is to safeguard people within their homes and prevent them from further financial or psychological abuse from these scammers.” more




Also launched is the ‘One million people empowered to tackle scams’ campaign to provide training to help people to understand how to spot a scam and empowering them to help prevent relatives, neighbours and friends from becoming victims.  


Details here

Message sent by
Tim Parkin (Office of the PCC, Digital Engagement Officer, Derbyshire)

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