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Banking and payment Card Scams

Alert message sent 10/01/2018 09:45:00

Information sent on behalf of West Mids Police

Dear Residents

Please be aware there has been an incident in the Selly Oak area where a resident has been contacted on their Landline and the person stated they were a Police Officer and that there was a problem with his Bank and he needed to leave some money and his bank card details and to put the items in an envelope and address it to West Midlands Police, Steel House Lane Police station and then to leave the envelope in his letterbox.

Please note that your bank and the police will NEVER ring you and tell you to verify your PIN, withdraw your cash, purchase high value goods or they are coming to your home to collect these items.  So NEVER hand it over to anyone who comes to collect it.  Should you receive a call like this put the phone down.  THIS IS A SCAM.

If you receive a call from your bank or the police, verify who the person is before handling over any personal details.  You can do this by calling your bank (the number on the back of your card) or the police (101) on a DIFFERENT phone line.  This can be a mobile phone or a phone owned by your family, friend's or a neighbour.  If no other phone is available wait at LEAST 5 minutes to ensure your line is clear to make a phone call.  This is because currently, scammers are able to keep phone lines open.  Whilst you think you are making a new phone call, the line is still open to scammer who pretends to be a different person from your bank or the police.

Kind Regards

Selly Oak Neighbourhood Team

Message sent by
Toni Jones (Police, PCSO, Selly Oak)

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