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Telephone scams prevention advice - Eastbourne

Alert message sent 21/12/2017 15:01:00

Information sent on behalf of Sussex Police

Telephone Scams

Around this time of year the last thing anyone wants to worry about is being a victim of a telephone scam. Sometimes it can be difficult to tell what a 'scam call' is. However, it's good to know some of the typical tricks that scammers use so that you can be prepared if you ever get a call like these:

Bank Scams - These are calls that come from an individual who will pretend to be from your bank saying that you have a problem with your account or card. They will usually ask you details about your account such as what your PIN number is. They could even advise transferring money into a 'safe account'. This is a very common scam and your bank would never ask you to give over these details or to transfer any money.

Compensation calls - This is where someone will phone you up and ask about a car accident you have had recently and then follow onto offer you compensation. Although some of these calls can be genuine, if you have had an accident it is best to call your own insurance company and not engage in these types of calls.

HMRC scams - You could get a call from someone claiming to be from HMRC suggesting that there is an issue with your tax refund or an unpaid tax bill. Again, HMRC would never contact you this way and would not ask you to reveal personal information such as your bank account details.

So, what how can you avoid phone scams?

- Register with the Telephone Preference Service - this is a free service that allows you to opt out of any unsolicited live telesales calls. Although this can help reduce the number of cold calls you receive it may not block scammers.

- Talk to your phone provider and see whether they offer any privacy services and call blocking services.

-Most importantly, have an awareness of what scam calls look like and prepare yourself if you find yourself in this situation.


 
If you or anyone you know has been a victim of a scam call please contact us online, email us at 101@sussex.pnn.police.uk or call 101.

Alternatively you can contact the independent charity Crimestoppers, anonymously, on 0800 555 111, or online at www.crimestoppers-uk.org



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Message sent by
Megan Hall (Police, Prevention Support and Engagement Officer, Sussex)

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