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Police Scotland - Phone Scam

Alert message sent 15/12/2017 09:53:00

Information sent on behalf of Scottish Borders Council

A resident in the Scottish Borders received an automated call stating that HMRC were going to bring a court case against her.  The automated voice was female.  The automated message asked her to press 1 to discuss with a court officer.  The resident has terminated the call at this point realising that it was a scam.  The automated message came from phone number 0161 850 7883.  This scam is widely reported and more details can be found at

Scammers are always developing new tweaks to try and catch people out.  They have the technology to create automated messages, or alter telephone numbers to mimic legitimate numbers.

Here are some tips to deal with phone scammers

  • Consider making your phone number ex-directory.
  • Don’t give out any personal information unless you are the one who made the call and you are certain of the identity of the person you are speaking to.
  • Don’t give out your credit card or bank card details to strangers on the telephone.
  • NEVER tell somebody your bank PIN number, even if they claim to be the bank or police. If the caller is genuine they will never ask for this information.
  • Don’t give out information which may infer that you live alone, are older or vulnerable.
  • Never send money to anyone who claims to have a prize for you.
  • If it sounds too good to be true, it probably is.
  • Consider using approved ‘call blocking’ technology.

For more information or advice visit the Police Scotland website at

Message sent by
Kirsty Neish (Police Scotland, Constable, Scottish Borders)

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