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Telephone Fraud ALERT

Alert message sent 11/11/2017 10:50:00

Information sent on behalf of Surrey Police

Dear Resident,

In recent weeks, there have been 3 reports of victims being defrauded by telephone scams in the Bramley area.


Between the 19th October and 7th November.          

What happened?

There have been three telephone FRAUD crimes reported by Bramley residents recently. These have also been reported to Action Fraud UK. Unfortunately, two of the three victims had parted with significant sums of money to the fraudsters.

Two scams were identified:

The scam involves the victim receiving a call (usually overseas) instilling panic and urgency to make a payment by purchasing iTunes Gift Cards from the nearest retailer (convenience store, electronics retailer, etc.). After the cards have been purchased, the victim is asked to pay by sharing the 16-digit code on the back of the card with the caller over the phone.


The scam involves people usually in overseas call centres ringing up the victim and saying that they are representatives from Microsoft technical support. They then tell the victim that their computer is running slowly because of viruses or because they need an additional piece of software – at a cost, of course. In this case they wanted the victim to hand over their bank card details and attend their local cash machine.

What are Police doing about it?
Police are urging residents to report anything suspicious at the time on 101 or 999 if there’s an emergency.  Never disclose the following details:


Four-digit card Pin to anyone, including the bank or police

Full password or online banking codes

Personal details, unless you are sure who you are talking to


How can the Public help?

Be aware of unsolicited phone calls. Never reveal personal details. Hang up if you feel harassed or intimidated.  If you have any information then please contact Surrey Police on 101 or Action Fraud UK 0300 123 2040,

You can also contact CRIMESTOPPERS anonymously on 0800 555111.

Register you’re Property – on IMMMOBILISE, the national property register where you can record makes, models, serial numbers etc

Further Crime Prevention Advice can be found on the Surrey Police Web pages.

Encourage neighbours to sign up to In The Know, Surrey and Sussex for the latest crime updates, crime prevention advice and news in your area.

Please report any crimes, incidents or concerns direct to our contact centre at the time by calling 101 (in a non-emergency) or 999 if there’s an emergency (where a crime is in progress or life is in danger). You can also report non-emergency matters on-line, via the Surrey Police website.

Message sent by
Phil Snow (Surrey Police, Rural Crime, Waverley)

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