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Scam Advice

Alert message sent 08/11/2017 09:08:00

Information sent on behalf of Hampshire Constabulary

The most common scams are the mass-marketed letters, emails, telephone calls and texts that thousands of people receive every day. They may look innocent, but they hide a network of criminal organisations that are out to get one thing – money.

Letters and calls promise the receiver free holidays, wonderful prizes and many other temptations. Once the receiver – or victim – has replied, the sender is hooked. More communications will follow, asking for more monies, but for no prizes or rewards.


  • Ensure your computer is protected by personal firewall and anti-virus software and keep them regularly updated.
  • Report any abuse to your internet service provider (ISP).
  • Never reply to any email you are unsure of.
  • Visit Bank Safe Online to report all suspicious banking emails.
  • Report suspicious PayPal emails to
  • Report suspicious ebay scams or emails  to


  • Never accept offers over the phone “if they sound too good to be true, they usually are”.
  • Never give personal details over the phone.
  • Report any suspicious phonecalls to your phone company.
  • Consider registering your number with Telephone Preference Service (TPS Online) or 0845 070 0707.
  • Most telephone providers will block anonymous callers.
  • Never give your credit or bank card PIN number out over the phone. This information is never requested legitimately by your bank or the police.
  • If you think something is wrong, hang up the phone.


  • Many postal scams look genuine and are designed to trick you. Never respond by sending money or personal details to unsolicited mail.
  • If you respond to one postal scam you may be bombarded by others as your name may be circulated to other scammers.
  • If you are unsure about a piece of mail, ask a friend for their opinion or contact Consumer Direct on 0845 404 0506.
  • Beware of unwanted mail from outside this country or from a postbox (PO Box) address in this country.
  • Consider registering with Mail Preference Service either online or by calling 0845 703 4599.
Message sent by
Sam Bate (Police, PCSO, Test Valley District)

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