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Alert message sent 27/10/2017 12:14:00

Information sent on behalf of Surrey Police


                                                        October 2017/ Issue 19


Press Releases



How to contact your neighbourhood team


Police launch Herbert Protocol to find vulnerable missing people in Surrey (Issue Date: 25 October 2017)

The Herbert Protocol is a risk reduction tool for people living with dementia and their families and is a downloadable form for families or carers to fill in in the event that their loved one or the person they care for ever goes missing.  The form requires the carer/family member to fill in vital information about the person, including their full details, their regular routines, where they have connections to and details around their physical health or any medical conditionsIt is designed to help police locate the person as soon as possible and avoids putting families through the stress of having to answer questions from police at an incredibly distressing and worrying time.

Anybody can fill in the form, from a family member, carer or close friend. The form can be downloaded from the Surrey Police website here.  The family member / carer should keep the details on the form up to date and in the unfortunate event that the person goes missing it can be sent to the Surrey Police Contact Centre in addition to the 999 call.

Hand in your illegal or unwanted guns during National Firearms Surrender (Issue Date: 23 October 2017)

People in possession of unwanted guns or ammunition are being encouraged to hand them in as part of a campaign to make Surrey and Sussex safer places.

Many firearms are held in innocence and ignorance of their illegality, or are overlooked and forgotten in people’s homes. Others are acquired and distributed by criminal networks to harm, threaten and intimidate their local communities.  This appeal gives people the chance to dispose of firearms or ammunition by simply handing them in at their local police station without repercussion.

The surrender, which runs from Monday, 13 November to Sunday, 26 November, forms part of a national campaign by the National Ballistics Intelligence Service (NABIS).  The aim of the operation, supported by Surrey and Sussex Police, is to reduce the number of illegally held firearms in circulation which could fall into the hands of criminals. This includes replica firearms, air weapons, BB guns, imitation firearms, antique guns, component parts and other ballistic items.

During the two-week campaign, those surrendering firearms will not face prosecution for the illegal possession upon surrender, and can remain anonymous.  Furthermore, lawful gun license-holders can be reassured that these measures merely enhance their rights and privileges to own firearms, by removing the dangerous ones from the wrong hands. They are also encouraged to use this campaign to consider the surrender of weapons they no longer have any use for.


The National Fraud Intelligence Bureau (NFIB) and Action Fraud have recently noticed that Fraudsters have been setting up fake adverts on social media (including Facebook, Instagram and WhatsApp) and job browsing websites to dupe people into believing they are recruiting for prospective models.

Once victims show interest in the job, the fraudsters contact potential victims on the false promise of a modelling career and subsequently advise the victims to come in for a test shoot.  The fraud can then potentially be carried out in two ways;

Firstly, the fraudsters can pressurise the victims into sending an upfront fee to book a slot for the test shoot. Once they have received the upfront fee, the victim will never hear from the fraudsters again.

The second possible method is that the fraudsters will take the advance fee that the victim sends for a photo shoot and arrange a photo shoot with the victim. After the photo shoot, the fraudsters will contact the victim after a few days and convince them that their shoot was successful and offer them a job as a model. The victim will then be asked to sign a contract and pay another upfront fee, usually to secure the modelling contract.

Fraudsters are also creating fake adverts for supposed modelling opportunities for children which do not exist.  Fraudsters will inform parents or guardians that a potential career in modelling awaits their child.  This tactic convinces the parent or guardian to sign up their child and send an advance fee.

The suspects will also convince the victim that in order to become a model, they will need to have a portfolio. The fraudsters will recommend a number of packages and stress that if a package is not paid for in advance, the process of becoming a model cannot continue.

Over a two year period (September 2015 – August 2017), an average of 28 reports of advance fee modelling frauds have been received per month by the NFIB.  In August 2017, 49 Action Fraud reports of this fraud type were received and may continue to rise.  The total loss in August 2017 alone was over £71,000.

Tips for staying safe:

  • Carry out your own research prior to paying any type of advance or upfront fee.
  • Be wary if you are asked to pay for a portfolio, as many legitimate agencies will cover that cost.
  • Don't give your bank account details or sensitive information to anyone without carrying out your own research on the relevant agency.
  • If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.


Surrey Heath police would appreciate your feedback on the information that they are sending out via the regular Crime Reports and these weekly Communiques.  Is there any way we can improve them or give you more information that is relevant to you? 


If you have any information to give to the police on crimes in your area or wish to discuss issues that relate to crime in your area, the Surrey Heath Neighbourhood Team can be contacted as follows:


Message sent by
David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath)

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