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Telephone Scam

Alert message sent 28/09/2017 18:13:00

Information sent on behalf of Hampshire Constabulary

Telephone Scam – Farnborough.


At around 10:20 hrs, on 26/09/2017, a 79 year old male received a phone call from an unknown male who informed him that there was a serious damp problem due to a defect with the roof. The male claimed other residents within the block were also being contacted by his company (no company name provided) and asked to pay £4,400 deposit to hire the specialist equipment.


Officers are concerned this could be a new tactic used by scam artists to gain entry to the homes of vulnerable people with a view to defrauding them.


People are reminded to protect themselves using the following advice:

  • Never give out any personal information about your bank account to anybody over the phone. The police and any other professional organisation will never ask you for these types of details
  • If the caller asks you to ring them back so you can be sure of their identification, hang up and call the company they are claiming to be from using a different phone. If you can’t use a different phone, wait at least five minutes before calling back
  • If you have given out information which could compromise your bank account security in any way, call your bank up to cancel your cards as soon as possible
  • Never hand over money to someone at the door to be sent off elsewhere
  • If someone comes to your door claiming to be from a company or organisation, always ask for identification and make a note of their identification number. Ask them to wait while you verify their identity. Close the door, find the number of the company they claim to be from, from a phone book or your own directory, and call the company to verify their ID
  • Anyone who is concerned about similar incidents should contact police by calling 101. If a crime is in progress, please call 999.
Kind regards
Farnborough Neighbourhood Team
Message sent by
Mitchell While (Police, PCSO, Rushmoor District)

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