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Scam Alert

Alert message sent 26/09/2017 09:53:00

Information sent on behalf of Dorset Alert

A Sherborne resident was contacted by a person purporting to be their internet provider and engaged the resident on the phone for several hours. The caller told the victim that their computer was infected with California Ransomware and told them to download software onto their computer, which they did.

The same caller then rang the victim a second time saying they were going to set up new passwords for them with their assistance. The caller then obtained the victim’s bank passwords and removed several thousand pounds from their bank account.

Fraudsters often use the names of well-known companies to commit their crime, as it makes their communication with you seem more legitimate. This is why it’s important to think twice before giving out any personal information.

Computer firms do not make unsolicited phone calls to help you fix your computer. Fraudsters make these phone calls to try to steal from you and damage your computer with malware. Treat all unsolicited phone calls with scepticism and don’t give out any personal information.

Further information on all current and known scams is available at the Action Fraud website.

PCSO 6269 Jones

http://www.actionfraud.police.uk/

Message sent by
Mark Jones (Dorset Police, PCSO 6269, Sherborne Rural)

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