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TELEPHONE FRAUD - AYRSHIRE

Alert message sent 17/05/2017 10:22:00

Information sent on behalf of Neighbourhood Watch Scotland

Sent on behalf of Police Scotland Ayrshire Division

TELEPHONE FRAUD AYRSHIRE
 
Police in Ayrshire are advising the public to be vigilant against telephone fraud following recent reported scam attempts. 
 
The fraudsters phone and pretend to be from a genuine company (like a telephone or internet provider, loan provider or a bank or building society) and claim that to access their services the customer must first pay a nominal fee or pass their personal bank details.
 The fraudsters then persuade the customer to transfer funds (by purchasing vouchers, making a nominal payment or transferring money) which the fraudster then takes control of.
 
Safer Communities Officer PC Marshall said "fraudsters are often very convincing and their scams are sophisticated, with the fraudster in some cases phoning the 'customer' back a number of times to ‘help’ and talk them through the 'set-up' process.
 
"We advise the public to be suspicious of any call purporting to be from any company offering services over the phone, where your personal or bank details are requested.  Please keep a note of the telephone number for your bank or other provider and do not call any number provided to you in a telephone call unless you know it to be genuine.”
 
"Fraudsters will sometimes keep phone lines open by not hanging up and will pretend to ‘answer’ any call you subsequently make to your provider. If you do receive a suspicious call, either wait 30 minutes until the line has definitely cleared or use another phone to contact the company using advertised numbers or by visiting the 'Contact-Us' section of their website to ensure the call is authentic."
 
For further advice contact your own bank or if you think you may the victim of a fraud call Police Scotland on 101.
 
Further information is also available at:
 
http://www.scotland.police.uk/keep-safe/personal-safety/identity-theft-fraud-and-scams

 
www.actionfraud.police.uk



 
Message sent by
Liz Campbell (NW Scotland, Administrator, Scotland)

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