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Beware of a rogue trader claiming to be from Trading Standards

Alert message sent 05/05/2017 15:45:00

Information sent on behalf of Cumbria County Council

Cumbria Trading Standards are warning householders to be on their guard after a resident was ‘cold called’ by a person claiming to be from Trading Standards.
The caller, who gave a name and a telephone number, stated that Trading Standards had taken banks to court and obtained refunds for secret and unlawful charges which banks had allegedly made.  The caller then asked for the victim’s bank account details in order for the money to be repaid.  In such cases when personal details are handed over money is usually withdrawn from the victim’s bank account.
Consumers should be extremely cautious when contacted by any cold callers and our advice is under no circumstances should you ever disclose personal or bank details over the telephone.
For advice on such issues or to report an incident call the Citizens Advice Consumer Helpline on 03454 04 05 06 or visit or you can contact the Police on 101.
You can also report scams to Action Fraud at or you can call them on 0300 123 2040.

Follow us on Twitter at or join us on Facebook for up to date information on reports such as these and all the latest scams at
Message sent by
Margaret Hodgson (Cumbria County Council, Administrator, Cumbria)

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