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Police Banking Scam

Alert message sent 09/02/2017 13:46:00

Information sent on behalf of Thames Valley Police

Following on from a recent increase of victims of this scam in the Chiltern area we would appreciate it if you could take the time to understand how this scam works.

The victim is contacted by the fraudster claiming they are are a Detective Inspector (DI) calling from The Police (recently this has been Scotland Yard). They will tell you that they are investigating your bank as they believe there is a member of staff there committing offences. They will ask you to go to the bank and withdraw a large amount of cash, adding that you MUST NOT tell anyone at the bank as they may be the inside source.

You withdrawn the money and when you are back home they call you again and ask that you read the serial number off from one of the bank notes, they then say that it is counterfeit and that they will send a courier to your address to collect the total amount you have withdrawn.

Do not mention this to anyone as it is a Police investigation as your assistance in keeping this quiet is very important.  A short while later a courier (maybe a taxi) will appear and the money is collected from you.

The most important three things to remember are:

  • Your bank and/or the police will never ask for your PIN.
  • Your bank will never attend your home to deliver a replacement card or to collect cash.
  • Your bank and/or the police will never collect your bank card.

Police advice is that if you receive such a call, end it immediately.

There are a number of variations to the scam, including:

  • Fraudsters who pretend to be from the police cold-calling members of the public and telling them that their bank account has been compromised by criminals. The fraudster suggests that the person should transfer their bank balance into a ‘safe’ police bank account.
  • Fraudsters pretending to be from the police attending people’s addresses and retrieving the person’s card and PIN.
  • Fraudsters calling the victims and telling them to withdraw large amounts of money from their bank accounts, put it in an envelope, and hand this over to a courier who would call at their home. The fraudster tells the victim this is necessary as there are corrupt staff at the bank, and not to speak to anyone when they withdraw the money.
  • Members of the public receiving letters on bank-headed paper informing them that their account has been the subject of a fraud. The letter advises them to transfer their funds to a ‘safe’ account and that an official will be in contact to provide them with a new card and PIN.
  • Fraudsters contacting members of the public requesting them to cut their cards in half because their account has been compromised. They are then asked to post the cut card to an address where fraudsters simply tape the card together again and can use the details to commit fraud.



Message sent by
Jen Shraga (Police, Police Community Support Officer (PCSO), Chiltern and South Bucks LPA)

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