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Alert: Mobile phone upgrade fraud

Alert message sent 20/07/2016 09:34:00

Information sent on behalf of Dorset Alert

Fraudsters are impersonating telephone service providers and contacting people offering mobile phone upgrades on a low monthly payment contract.
 How does this fraud work?
 Fraudsters are cold calling members of the public and offering non-existent mobile phone upgrades for really low monthly contracts. After convincing victims to make a purchase, the fraudsters ask for personal and financial details. Armed with this information they will then contact a genuine phone provider and order a new mobile phone handset using victim details. In most reported cases the fraudsters will either intercept the delivery before it reaches the victim’s address or order the handset to a different address.
How to protect yourself
Never give your personal information to a third party from an unsolicited communication. Obtain the genuine number of the organisation being represented and verify the legitimacy of the communication. If the offer is too good to be true it probably is.  
To report a fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.

Message sent by
Simon Wakely (Dorset Police, PCSO 7439, Sherborne Town)

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